These conditions of service have as their object the purchase of products remotely through the website of Haus269 s.a.s. di Pettignano Barbara & C. PI and CF 03386771202 with registered office in Via D’Azeglio 39 / c, 40123 Bologna. Each purchase transaction will be governed by the provisions of Legislative Decree n. 185/99 and with regard to the protection of confidentiality, it will be subject to the legislation referred to in law 675/96 and subsequent amendments.

By electronically sending the purchase from the site, the customer accepts and undertakes to observe the following conditions of the sales service.
To purchase from our store, simply enter the shipping details including email address, select the desired item, the system will give the quantity available in stock.
If the item is out of stock, the product itself will be visible on the site but will not be available for purchase.
It is recommended to check, at the time of entering the data for the shipment, the accuracy of the same, in order not to incur in returns of goods for wrong or incomplete addresses. The buyer is responsible for the address provided for shipping.
The products offered, except for rare stock errors or different reports, are ready for delivery. All the prices indicated on the Site are expressed in Euros.

Purchases on the site are reserved for subjects located on the Italian territory and for European (non professional) subjects. Italian subjects with a VAT number who need an invoice are requested to report it in the billing data by providing all the necessary information (complete company name, registered office address, VAT number, tax code number). The prices applied to Italian subjects, whether or not they have a VAT number, will include VAT. Italian VAT will also be applied to non-Italian European subjects.

The products will remain the property of Haus269 s.a.s. until the Customer has paid the purchase price and expenses. Haus269 s.a.s. will process the purchase order only after receiving confirmation of the authorization to pay the total amount due as indicated in the order. The customer purchases the product, the characteristics of which are illustrated online in the detail of the product itself, at the price indicated therein, to which the delivery costs specified on the site are added. Before submitting the purchase order, the unit cost of each selected product is summarized, together with the total cost in the event of the purchase of multiple products and the relative delivery costs.
The customer can make the payment due by Satispay, credit card or bank transfer. Haus269 s.a.s. accepts MAESTRO, VISA, MASTERCARD, VISA ELECTRON, CARTA AURA credit cards. Payment can also be made by bank transfer. In the latter case, the goods remain booked for 3 working days pending payment.

Shipping in Italy is entrusted to local couriers and the expected service is the standard one. Deliveries in Italy are expected within 4 working days. The cost of shipping in Italy is set at 4,99€ flat rate for orders up to 34.99€ and at 6,99€ flat rate for orders up to 79.99€. For orders over 80€, in Italy, shipping is free. Shipments in Europe - not Italy - are entrusted to the best international couriers, standard service. The cost is set at 12,20€ flat rate for orders up to 34,99€, 18,30€ flat rate for orders from 35€ to 99,99€. For orders worth 100€ or more, shipping is included. Delivery times vary from 3 to 5 working days.

For more urgent shipments, please contact us.

Brands, logos, photographs and other distinctive signs on the site belong to their respective owners. The use of trademarks, logos, photographs and other distinctive signs, including reproduction on the internet, by unauthorized third parties is prohibited. The contents of the site are protected by copyright.

The customer who purchases products on the site has the right of withdrawal, specifying the reason, within 14 working days from the date of receipt of the goods.
The customer who makes use of the right of withdrawal must provide the following information to the following email address:
- date of the order confirmation and invoice number / receipt number;
- in case of partial withdrawal, description and quantity of the products to be returned;
- coordinates of the PayPal account on which to obtain a full or partial refund.

The following rules apply to the right of withdrawal:
- even if opened, the product must be intact, therefore intact in all its parts and / or components;
- if present, the tag must still be regularly attached to the product;
- the right of withdrawal must be communicated within 14 days of receipt of the package to the email address:
- all returned items will be inspected and if the above rules have not been respected, Haus269 s.a.s. reserves the right to refuse the return and any total or partial refund of the purchase amount.

If the withdrawal respects all the fees described above, the total or partial refund of the amount will be made by Haus269 s.a.s. within 30 days from the acceptance of the withdrawal on the indicated PayPal account.
Haus269 s.a.s. does not reimburse the commission for the PayPal transaction (variable) and any shipping costs, which will therefore be charged to the customer.
Furthermore, the return shipping costs are charged to the customer.
If the methods and terms for exercising the right of withdrawal are not respected, the user will not be entitled to a refund of the sums already paid to the seller.